Shipping conditions
Shipping guidelines for Dedix.nl
At Dedix we are committed to providing our customers with an excellent shipping experience. We know how important it is that your order arrives safely, quickly and on time. Below you will find our shipping policies and important information about shipping your order.
Shipping Information:
We currently only ship within the Netherlands and Belgium.
All orders are processed and shipped as quickly as possible, usually within 3 to 4 days.
Once your order has been shipped, you will receive a shipping confirmation via email. This email contains a tracking number that you can use to track your package.
Please note that there may be delays in processing and shipping your order on weekends and public holidays.
Shipping methods:
We offer free shipping on every order to ensure maximum customer satisfaction.
Shipping method availability may vary depending on delivery address and package weight/dimensions.
Shipping:
We do not charge shipping costs for normal shipping of your product.
At Dedix we can also send your package insured. The cost is €3.95
Delivery time:
At Dedix we aim to deliver your product within 10 – 15 working days.
Please note: Please note that delivery times may vary due to unforeseen circumstances or courier delays beyond our control.
International Shipping:
We currently offer shipping to the following countries: Netherlands and Belgium.
Packaging information:
We take great care to package your order securely to ensure it arrives in good condition.
For fragile or valuable items, we take extra precautions to avoid damage in transit.
Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us as soon as possible at info@dedix.nl. We will do our best to solve the problem and provide a suitable solution.
Note: Please note that shipping policies are subject to change. Please visit our website regularly or contact our customer service team for the latest information on shipping methods, costs and policies.
If you have any questions about our shipping policies, please feel free to contact us. We are happy to help you and will strive to make your shipping with Dedix as smooth as possible.